Support

We at Helion™ are constantly working to provide you with the best products and the best support possible. In addition to the information listed in the manual included with most products you'll also find the latest information including bulletins, how-to tips and more here on our web site. You can also contact and visit your local HobbyTown® store or CONTACT US for more information.

Phone: 800-205-6773
Email: customerservice@firelandsgroup.com

Manual

Rivos RTR Boat
Instruction Manual

Service Videos

Limited Warranty

We warranty that the Product(s) purchased (the "Product") will be free from defects in materials and workmanship when the product is new (before being used) for the limited warranty term period, 30 days, from the date of purchase by the Purchaser.

If you believe a defect in material, workmanship, etc. was not apparent when the Product was new and only became evident after the Product was used, take the following steps. If you purchased the Product at a HobbyTown store, please contact your local HobbyTown store for warranty support and/or service. If you purchased the Product from the Firelands website, use the contact information found under the Support heading to contact Firelands directly.

If you contact Firelands, you may be asked to send the product to Firelands, at your cost, for inspection. Provided the warranty conditions have been met within the warranty term period, the components that are found to be defective, incorrectly manufactured or assembled may be repaired or replaced, at the sole discretion of Firelands. Your warranty item will be returned to you at Firelands' expense. In the event your product needs repair or a replacement part that is not covered by this warranty, your local HobbyTown store or Firelands can assist you with support and in obtaining the genuine replacement parts to repair your Product. Firelands will charge $40.00 per hour plus the cost of replacement parts to service your vehicle if after contacting you, you so authorize such repairs. Your product will be returned to you at your expense.

If you purchased your Product from a HobbyTown Internet site not affiliated with a local store, please consult that site for its support and service policies. You can also find more information at www.hobbytown.com.

Warnings/Cautions

This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

Failure to use the product in the intended manner following all instructions can result in damage and/or personal injury.  Failure to store, handle and use LiPo batteries per all instructions may result in excessive heat, fire and/or personal injury.  Only use compatible LiPo battery chargers never charge batteries unattended and never attempt to alter or use damaged LiPo batteries.  If a LiPo battery becomes hot or begins to swell, disconnect it from the charger or other device immediately.

Age Recommendation: For ages 14 years and up.  Not intended for use by children without direct adult supervision.  Not a toy.